AI-assisted summary
This side-by-side is generated from verified tool data (rating, pricing, free tier, integrations, adoption signals) using our editorial scoring framework. How we rank.
Head-to-Head
Smartsheet vs Fathom (2026)
Smartsheet
Freemium★ 4.3
Best for: operations and process tracking, project delivery reporting for executives
Fathom
Freemium★ 4.8
Best for: capturing every detail from sales and discovery calls, logging customer conversations to crm without manual entry
Smartsheet and Fathom are closely matched on the seven criteria below. Smartsheet is rated 4.3/5 across 1,654 aggregate ratings; Fathom is rated 4.8/5 across 2,100. Pick by which feature gap matters most for your workflow.
Feature Comparison
Output Quality
Derived from aggregate ratings (1,654 vs 2,100).
Ease of Use
Estimated from free-tier availability and entry pricing.
Pricing Value
Smartsheet: $9/mo. Fathom: $19/mo.
Free Tier
Smartsheet: yes. Fathom: yes.
Feature Depth
Estimated from documented pros and use cases.
Integrations
4 integrations vs 5.
Adoption
User adoption proxy from aggregate review volume.
Verdict
This comparison is context-dependent. Smartsheet scores 30.5/35 and Fathom scores 31.5/35. Choose based on your specific workflow needs.
Pick Smartsheet
Pick Smartsheet when its specific use cases (Operations and process tracking, Project delivery reporting for executives) match yours.
Pick Fathom
Pick Fathom when output quality is the priority (4.8 vs 4.3).